Last updated: 17 June 2026
Because SEOProGenius delivers digital services that begin immediately on payment, refunds are handled on a case-by-case basis.
If you request a cancellation before work has started, you are entitled to a full refund. If work has begun, we will refund the proportion of the fee corresponding to work not yet completed. Once a deliverable has been delivered to you, no refund is available.
Monthly services may be cancelled at any time with 30 days written notice to info@seoprogenius.com. The final month of service will be completed and no partial refund is issued for unused days within a billing period.
Package refund requests are handled by the same principles depending on which components have been delivered. If no work has started within 5 business days, you may cancel for a full refund.
To request a refund, email info@seoprogenius.com with your order reference and reason. We will respond within 5 business days. Approved refunds are processed via the original payment method within 10 business days.
EU consumers have the right to withdraw from a distance contract within 14 days. By placing an order and requesting that work begin immediately, you acknowledge that the right of withdrawal may be waived once delivery has begun, per Article 16(a) of EU Directive 2011/83/EU.
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